It thoroughly covers: accounting, customer service, distribution, e-business, economics, finance, forecasting, human resources, industrial engineering, industrial relations, inventory management, healthcare management, Lean Sigma/Six Sigma, lean thinking, logistics, maintenance engineering, management information systems, marketing/sales, new product development, operations research, organizational behavior/management, personal time management, production planning and control, purchasing, reliability engineering, quality management, service management, simulation, statistics, strategic management, systems engineering, supply and supply chain management, theory of constraints, transportation, and warehousing. For working managers, it offers a shared language, with insights for improving any process and supporting any training program. For instructors, it serves as an invaluable desk reference and teaching aid that goes far beyond typical dictionaries. With nearly 1,500 well-organized definitions, it can help students quickly map all areas of operations and supply chain management, and prepare for case discussions, exams, and job interviews. The field's only single-volume reference, it's uniquely convenient and uniquely affordable. This is the perfect "field manual" for every supply chain or operations management practitioner and student.
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